![](/-/jssmedia/media/sri-lanka/images/solutions/south-east-asia-in-2018-promo.jpg?h=359&iar=0&w=580&hash=E54B19510EB8CCB84389DECDCF06E4CB)
The loss of key employees has an impact on any organisation, but the consequences can be particularly acute for small and mid-sized businesses. Apart from the costs of replacement, the disruption involved can also have a disproportionate operational impact. Fortunately, as Mark Hussain, Global Head of Commercial Insurance & Investments at HSBC explains, there are various incentives and benefits that can be used to maximise employee retention