In today's increasingly connected world, it's more important than ever to ensure your security especially when it comes to banking. That's why we're introducing HSBC Safeguard - a series of initiatives designed to provide better protection for all of our customers from fraud and financial crime across our global processes and systems.
What is financial crime and why should I be concerned about it? - Watch the video
What sort of additional information does HSBC need - and why? - Watch the video
Why do I need to provide more information about my business to HSBC? - Watch the video
How does proving where my money comes from help HSBC make banking safer? - Watch the video
Information is key to protection
Our systems and processes rely on us having the most up-to-date information about all of our customers. Soon you will be asked to do one or all of the following:
- confirm or update your existing personal or business details
- provide some new information which may include original documents
We understand that this may cause some inconvenience, and we apologise in advance for this, but we will work with you to ensure the process is as simple and straightforward as possible.